Our Services
At Deec Trading, we offer exceptional inbound and outbound insurance call center services. Our team of highly trained professionals is available 24/7 to provide personalized and efficient customer support. We understand that every customer is unique, and we tailor our services to meet their specific needs. Whether it's a simple inquiry or a complex claim, we are here to help.
Inbound Insurance Calls
We specialize in handling inbound insurance calls. Our team is trained to handle a wide variety of inquiries, from policy questions to claims processing. We work closely with our clients to ensure that our services meet their specific needs, and we are committed to providing a seamless customer experience.
Telesales
From advertising space to online learning, we’ll tackle any product.
Call Centre
From infrastructure to management to monthly reporting.
Upselling and Cross-Selling
Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items.
Claims Processing
It involves an investigation to validate the claim and determine the proper amount to reimburse to the insured individual.
